Winter Wonderland Crewneck

Shipping Policy:

• Flat Rate: $6.99 for all U.S. orders, or FREE on orders over $100.
• Free In Store Pick-Up: Pick up at 148 E Idaho St, Kalispell, MT 59901.
• Processing Time: Orders are processed and shipped within 3-5 business days for standard items. Customized or personalized items require additional time, shipping within 5-12 business days.

Final Sale Items:

All sales are final for customized or personalized items, as well as clearance and final sale items. No returns.

Return Policy:

We want you to love your purchases! If something doesn't work out, we're happy to assist with a return.

• Return Window: Returns are accepted within 14 days of purchase for store credit or an exchange of the same item. Items that have shipped must be returned within 14 days of delivery.
• Condition Requirements: Items must be returned in their original condition, with tags attached, unworn, unwashed, and free of odors, makeup, and pet hair. Items not meeting these requirements may receive partial credit.
• Shipping Fees: Return shipping fees are the customer’s responsibility.
• Damaged/Lost Items: We are not responsible for items damaged or lost in return shipping. Please include your original email receipt for faster processing.

Return Address:

Richies Custom Creations
148 E Idaho St
Kalispell, MT 59901

Return Processing:
You will receive a confirmation email within 72 hours of our receipt and inspection of your returned items. Refunds take 2-3 business days to process back to your bank. A confirmation email will be sent once your refund is issued.

Made with love, please treat with care:

• Machine wash cold
• Tumble dry low
• Mild Detergent
• Do not iron
• No bleach or fabric softeners